Skip to content
  • Careers
  • Contact Us
  • Valor Culture
      • We're a rare group of bold, creative specialists who have reimagined an entire business.
      • We Are Hotelitarians
      • Meet Our People
      • Our Story + Values
      • Join Our Team
  • Services
      • We bring a full set of services and do it with bold ambition.
          • Hotel Management
              • Pre-Opening
              • Marketing + Sales
              • Operations
              • Revenue Management
          • Dine, Design + Curate
              • Expertise
              • Concepts
              • Branding + Design
              • Operations
              • Marketing
          • New Development + Rebranding
              • Location
              • Branding + Design
              • Technical Services
              • Hotel Repositioning + Renovation
          • Investments + Acquisitions
              • Hotel Investments
              • Investment Strategy
              • Turnaround + Distressed Situations
              • Capital Markets Expertise
              • Acquisition Underwriting
          • Asset Management
              • Portfolio Optimisation
              • Property Level Optimisation
              • Capital Transaction Support
              • Portfolio Owner Services
          • Specialties
              • Luxury + Lifestyle
              • Golf + Leisure
              • Spa + Fitness
  • Case Studies
      • Our results speak for themselves.
      • Operations Value Add
      • Asset Management
      • New Development + Expansion
      • Rebranding + Renovations
      • Conversions
      • Environmental, Social + Governance
  • Global Portfolio
      • Around the world we are reimagining hospitality.
      • Global Portfolio
      • Properties Americas
      • Properties UK + Europe
      • Properties Middle East + CIS
      • Properties South Africa
      • Properties North + West Africa
  • ESG + Sustainability
      • We are committed to making a positive impact.
      • Mission + Objectives
      • ESG Initiatives
      • Achievements
  • News + Press
      • There is always something happening here.
      • Latest News
      • Awards

A New Era of Smart Hotels

Businessman uses a digital wallet to check in for a hands-free experience.

As smart technology takes hold in our homes, we become accustomed to remotely controlling our home’s air temperature, lighting, security systems, and entertainment through mobile devices. This has allowed a seamless transition to smart hotel technologies.

Hotels have always tried to reproduce what we have come to expect at home – and then enhance it. They want to provide even more comfort and convenience than you are used to. The development of smart technologies has caused hotels to once again take notice and make improvements. 

A number of our hotels have a Digital Key, which allows guests to choose their rooms and check-in with their phone, and bypass the front desk. In addition, some of our hotels are also using QR code technology to cut down on touchpoints with menus, room service, and more.

  • Embassy Suites Tuscaloosa
  • Lodge at Gulf State Park
  • The Valley Hotel, Curio Collection by Hilton
  • Somerset Hills Hotel, Tapestry Collection
  • The Harpeth Hotel, Curio Collection by Hilton
  • Central Station Hotel, Curio Collection by Hilton

This time, many of the upgrades will change hotel stays forever. The following trends are set to revolutionize our stays.

What key smart technologies are hotels adopting?

 

  • Contactless guest experience. Hotel rooms will be able to sense when guests have entered and adjust the heating and cooling accordingly. You won’t have to worry about turning the air or heat on when you get to your room. What’s even better is that, after your initial visit, your preferred lighting and room temperatures will be saved in your guest file. This ensures things are the way you like them when you return.
  • Contactless check-in/out and mobile room keys. More and more hotels have begun to allow guests to check-in by using their smart devices as a room key. This way, you don’t have to stand in line in the lobby and can go directly to your room. As mentioned above, once in the room, you can adjust heating, cooling, lighting, etc. through an app on your phone or a smart device found in the room. The televisions used in hotel rooms will be connected to the guest’s streaming service via their smartphone. That means you’ll be able to pick up your TV series from the episode you were watching at home. You will also be able to check out using your smart device.
  • Chatbots & AI robots. Think of chatbots and AI for hotels as a type of concierge service. These chatbots and AI robots will be able to help you reserve a room, make dinner reservations, request more towels, or see what time the game starts. One great resource provided by these devices is that they can speak any language, so hotels won’t have to worry about translators. They will be able to communicate with any guest. Hotels use these tools on their websites, on social media, through their apps, and in the hotels themselves on smart devices.

Conclusion

 

Hotels have always reinvented themselves as needed to keep up with the times. And today, there’s so much to keep up with! As homes begin to integrate new smart technologies, hotels are finding reasons to step up and showcase even more services. Hotelitarians can expect to implement new technology enhancements throughout the industry, accelerated by travelers’ desire for safer and more comfortable hotel experiences.

RECEIVE OUR NEWSLETTER

Sign up to receive updates and industry insights.

Facebook Linkedin Instagram
Americas

3200 Windy Hill Road SE, Suite 750 

Atlanta, GA 30339

Phone: +1 404 846 0700

Email: info@valorhospitality.com

UK + EUROPE

St. James House 

3rd Floor, South Wing

27 – 43 Eastern Road

Romford, Essex RM1 3NH

Phone: +44 (0)1708 730 522

Email: info@valorhospitalityeurope.com

Africa

Suite 004 The Yacht Club

2 Dockrail Road

V&A Waterfront

Cape Town 8002, South Africa

Phone: +27 21 4614587

Email: infoafrica@valorhospitality.com

Siège Casablanca

Angle avenue de la Côte d’Emeraude & rue de l’Ile de Timor

Anfa – Casablanca | Maroc

Phone : +212 (0) 5 22 799 790

Middle East + CIS

Valor Hospitality Middle East DMCC

Platinum Tower, Level 6

DMCC Jumeirah Lake Towers

P.O. Box 181921 Dubai, United Arab Emirates

Phone: +971529230820

Email: middleeast@valorhospitality.com

8, Mehrjon Street

Mirabab District

Tashkent Uzbekistan

Office : Tel: +998 934752246

Careers
News + Press
Contact
CORPORATE SUSTAINABILITY EFFORTS
PRIVACY POLICY
Gender Pay Gap Report - DTP Hospitality
Gender Pay Report - HICP Ltd
Modern Slavery Statement - DTP Hospitality
Modern Slavery Statement - HICP LTD
  • Valor Culture
    • We Are Hotelitarians
    • Meet Our People
    • Our Story + Values
    • Join Our Team
    • Back
  • Services
    • Hotel Management
    • Asset Management
    • New Development + Rebranding
    • Investments + Acquisitions
    • Dine, Design + Curate
    • Specialties
    • Back
  • Case Studies
    • Operations Value Add
    • Asset Management
    • New Development + Expansion
    • Rebranding + Renovations
    • Conversions
    • Environmental, Social, Governance
    • Back
  • Global Portfolio
    • Properties Americas
    • Properties UK + Europe
    • Properties Middle East + CIS
    • Properties South Africa
    • Properties North + West Africa
    • Back
  • ESG + Sustainability
    • Mission + Objectives
    • ESG Initiatives
    • Achievements
    • Back
  • News + Press
    • Latest News
    • Awards
    • Back
  • Contact

A New Era of Smart Hotels