Case study: HR to support an ambitious hospitality management growth plan

A unified culture and consistent people processes have been key to supporting a newly formed hospitality management brand

The company

Valor Hospitality Europe was formed in 2014 as an extension of US based Valor Hospitality Partners, who operate properties on the East Coast of the US. In the UK Valor operates 19 hotels comprising of five Holiday Inns, four Crowne Plazas, three Double Trees by Hilton, three Hilton Garden Inns, one Best Western Plus, one Hotel Indigo and two AC Hotels by Marriott.

Number of employees: 1,953

Number in HR: 20

Case study focus: Leadership development and effective cross-hotel communications to build strong engagement, retention and sense of culture across different brands.

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